For a fixed monthly fee with no lock in contracts F1 Technology takes total care of your business IT and communications needs.
When a new client engages our services there is usually a list of outstanding problems that need to be resolved. We agree on a time frame to have outstanding issues resolved and get to work.
If there is equipment that needs to be replaced or upgraded we provide cost estimates and priorities to help you budget for this expenditure and we work with you to develop a timeline for this work.
Typically documentation is out of date, there are holes in security, data protection and issues with reliability. We address these items as a matter of urgency.
Once everything is finely tuned we provide the following on an ongoing basis:
unlimited technical support – remote and onsite
ANSWERS TO ALL OF YOUR QUESTIONS in relation to information technology, communications, websites, domains, hosting, cloud
24 x 7 monitoring of your network equipment, servers and workstations
Prompt resolution of any it or communications faults that arise
eset endpoint antivirus for all of your workstations and servers
spam and virus filtering of every incoming and outgoing email
offsite backup of your critical business data
scheduled software updates for windows and all other applications (i.e. office, java, adobe reader)
This approach ensures security and performance is maintained, disasters are
avoided, nothing is neglected and help is there when you need it.